Terms and conditions

1. Use of Website

1.1 This Website may be used for your own private purposes and in accordance with these terms of use.

1.2 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

1.3 By using this Website, you warrant that:

   (a) you are capable of entering into binding contracts;    

   (b) the personal information which you are required to provide when you register is true, accurate, current and complete in all respects;

   (c) you are not impersonating any other person or entity.

2. Site Uptime

2.1 All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

2.2 Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.  

3. Visitor Provided Material

3.1 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

3.2 When using this website you shall not post or send to or from this Website any material:

   (a) for which you have not obtained all necessary consents;

   (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

   (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4. Third Party Links

4.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

4.2 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

   (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

   (b) you do not misrepresent your relationship with this website; and

   (c) the website from which you link to this Website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.

4.3 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

5. Disclaimer

5.1 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

5.2 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

6. Exclusion of Liability

6.1 We do not accept liability for any loss or damage that you suffer as a result of using this Website.

7. Law and Jurisdiction

7.1 These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

8. Privacy Policy

8.1 We treat all you personal information as confidential and will only use your personal information in accordance with our Privacy Policy.

9. Orders

9.1 All orders are subject to our acceptance and product availability. If the goods ordered are not available we will notify you by email and you will be given the choice to either select an alternative product or to cancel your order.

9.2 All orders placed by you will be treated as an offer to purchase the services from us and we reserve the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we commence the services, whichever is the later.

10. Prices

10.1 If the price shown on the checkout page is incorrect, and we discover this before accepting your order in accordance with clause 10 we are not required to enter into a contract at the price shown. We try to ensure that all prices shown on our website, however from time to time genuine mistakes may occur.

11. Severance

11.1 Invalidity or unenforceability of one or more provisions of this Agreement shall not affect any other provision of this Agreement.  

12. Cookies

12.1 This site, like many others, uses small files called cookies to help us customise your experience.

What are 'cookies'?

'Cookies' are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a 'memory' for the website, so that it can recognise you when you come back and respond appropriately.

13. Entire Agreement

13.1 These Terms constitute the entire agreement between you and us.

14. Cancellation

Acceptance of a quotation constitutes an order being placed and is consequently subject to the following cancellation fees:

  • Cancellation received more than 7 days before the event: 25% of the invoice value.
  • Cancellation received within 7 days before the event: 50% of the invoice value.
  • Cancellation received within 2 days before the event: 100% of the invoice value.

15. Payment Queries

Our administrative contact for debit and credit card transactions is sb@millmoll.co.uk. Please use this for any payment queries.